With over 20 years leading enterprise technology programmes across EMEA, North America, and APAC, Conrad Fletcher acts as the strategic bridge between executive stakeholders and IT engineering.
From modernising enterprise networks and multi-country cloud environments to engineering AI-enabled ways of working, he enters complex, high-stakes environments to align stakeholders, resolve delivery friction, and drive measurable business outcomes.
Certified Microsoft Copilot Agent Creator
Enterprise LLM & Agent Adoption Lead
Six Sigma & LEAN Executive Black Belt (EBB)
$1.2M Annual Documented Run-Rate Improvements
8,000+ Enterprise Security Seats Deployed
Programmes Delivered Across 65+ Countries
Built 40 FTE Global Delivery Hub (Chennai, India)
Nearshore "Go East" Model (Central Eastern Europe)
Enterprise Network, Cloud & Security Transformation (2019 – Present):
Led multi-country infrastructure upgrades across global estates. Directed Zscaler ZIA deployments for 8,000+ users across EMEA, securing complex Works Council approvals and coordinating multi-region cutovers. Early champion of enterprise LLM and Copilot adoption.
Global Data Harmonisation & Client Delivery (a major global analytics firm):
Pioneered end-to-end delivery of an enterprise-grade analytics harmonisation platform across 65+ countries for a strategic $50M account. Directed distributed engineering, client consulting, and technical operations teams across Europe and India.
Operational Restructuring & Sourcing Strategy:
Established offshore developer capability (40 FTE) and nearshore delivery hubs, generating $3.5M in cost efficiencies while improving client delivery benchmarks.